Newcastle Special Educational Needs and Disabilities Information, Advice and Support Service

Newcastle SEND IASS provides information, advice and support at any stage of a child or young person’s education.

This is a free, impartial and confidential service.

We provide information, advice and support to

• parents and carers of children with special educational needs and disabilities
• children and young people with special educational needs and disabilities up to the age of 25 years

We specialise in education matters but can support with social care and health issues that impact on the child or young person’s ability to access education.

One of our workers will have an initial conversation with anyone who calls the service and support in meetings will come either from one of the team or from one of the volunteers who work with us. 

Typically, parents can have their concerns listened to, Special Educational Needs policies and procedures explained to them and be offered practical support to help them in their discussions with schools, the Local Authority and other statutory agencies.

I found the time I spent with you and the questions you advised me to ask very helpful, thank you.

Thank you so much for all that you have done to help and support us, it was invaluable.

Thank you for your help, I really appreciate it. There was nothing more you could have done.