About us

Newcastle SEND IASS provides information, advice and support at any stage of a child or young person’s education.

 

This is a free, impartial and confidential service.

We provide information, advice and support to

  • parents and carers of children with special educational needs and disabilities
  • children and young people with special educational needs and disabilities up to the age of 25 years

We specialise in education matters but can support with social care and health issues that impact on the child or young person’s ability to access education.

Typically, parents can have their concerns listened to, Special Educational Needs policies and procedures explained to them and be offered practical support to help them in their discussions with schools, the Local Authority and other statutory agencies. 

 

SENDIASS minimum standards

The national minimum standards for SENDIASS were published in September 2018 and detail the requirements that each service has to meet.  The standards were drawn up by a group of IASS managers, parents, LA reps and the chair of the IASP board, in consultation with the DfE. They are based on the law, the  SEND Code  and the IASS Quality Standards (which they now replace). The consultation process received feedback from IAS Services, LA staff, third sector organisations, health services and parents. You can read the minimum standards here:

Minimum standards

Minimum standards (easy read)

 

How to get in touch

You can contact us on 0191 211 6255 from 9am – 5pm

Children and young people can text Jen on 07966 281 162

Or you can email SENDIASSadmin@newcastle.gov.uk

We will usually get back to you that day or the following working day.

 

Take a look at our service leaflets

Leaflet for parents and carers

Leaflet for children and young people

 

Information leaflet

 

 

 

 

Last modified
Tuesday, September 15, 2026 - 15:50